Our STRIKE Team is dedicated to supporting you in the field, from start to final construction.
STRIKE Team Mission: To oversee and deliver the best service possible to resolve time-sensitive issues.
We’ve assembled a dedicated and experienced team that understands the needs of builders, contractors, and owners. We know that every Request for Information (RFI) is a top priority for our clients. Our STRIKE Team is ready to address and resolve issues that arise during your construction project. Our representatives provide an initial response within 24 hours. Ensuring you will have sealed solutions delivered within 24–48 hours. Our STRIKE team executes solutions, identifying and resolving critical issues with lighting urgency.
Total Solutions Group has been making dreams come true for more than 30 years. Our expertise and extensive industry experience allows us to provide unparalleled support throughout your construction project.
With Total Solutions Group’s STRIKE Team as your partner, you can be sure that your projects keep moving forward and help you stay on track.
Dedicated Service Solutions for Our Clients:
- Requests For Information (RFIs) – Direct coordination with your construction managers to answer Code, Standards, process, and any other questions to ensure construction remains on track with minimal or no delay.
- Field Repair Specifications – Dedicated field response team processing requests for field conditions requiring structural review within 48 hours of coordination. Typically less than 24 hours to have a sealed resolution in your hands.
- Structural Permit Challenges – Review of any questions or comments from your inspectors or municipality to provide answers and clarifications expediting resolutions to potential delays.
In addition, we assist with any field complications:
- Missed Inspection Testing and/or Certification – Assessing field conditions to provide inspection & scan results for your inspectors.
- Non-Destructive Inspection/Testing – Field scans/testing using Ground Penetrating Radar, Rebound Hammer Testing, Laser Ranging & Leveling, Digital Precision Altimeter, and other modern technologies to verify the quality and accuracy of construction for your peace of mind.
- Construction Observation Services – Providing on-site evaluation and assistance to confirm plan processes are followed for critical building components.
- Warranty & Customer Service Assessment – Detailed reports outlining conditions in question with analysis and recommendations.
- Damaged Building Condition Analysis – Analysis and assessment providing critical direction to your field teams for safe handling and repair of conditions during construction or following disaster response.
We’re committed to providing reliable and comprehensive solutions with the needs of the field team in mind. Reach out to the TSG STRIKE Team to learn more about our services and how we can support your project at STRIKEteam@mytsghome.com